Refunds & Returns

We want you to feel confident training with Krato. If something isn’t right, we’ll work with you to make it right.

We accept returns within 21 days of delivery.

To be eligible for a return:

- Item must be unused
- In original packaging

Email us at support@kratosports.com with your order number and reason for return.

Returns must be approved before sending anything back.

Once approved, we’ll send you:

-A return shipping label

-Clear instructions on next steps

Returns are sent to:

Krato Sports

10621 Stateline Rd

Hicksville, OH 43526

If your item is damaged, defective, or incorrect, contact us right away at support@kratosports.com so we can take care of it quickly.

We’re a small, athlete-driven business and real people answer our emails.

If you have questions about returns, gear, or orders — just reach out.